1 hour ticket response
Fast assistance is our highest priority and that’s why we’ve got a team of competent technical support engineers who are prepared to provide a prompt reply to any question that you might have. Just submit your technical support ticket from the Site Control Panel and we will respond within 60 minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute tech support ticket response time.
A First–Class Support Service
Each member of our customer service staff has several years of experience in the shared website hosting services field and almost all of them have worked for us for at least five years. They are all ready to respond to all your requests in the most efficient manner possible.
An Easy–to–Browse Help Center
In the Site Control Panel you will find an intuitive Help section where you can find quick hints on how you can use our web hosting services. You can get the answers to your queries in our F.A.Q. section, find more information in the web hosting account administration articles or watch the instructional video tutorials.
