Support Channels

  • Video Tutorials

  • Video Lessons

  • Our step–by–step video guides will help you with any type of work in the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We present an intuitive Frequently Answered Questions section where you can discover solutions to the most commonly asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our technical support department is at your disposal 24x7 to address all your requests. You are going to be given a solution in no more than 60 mins following the ticket submission.

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Types of Support

  • Shared Hosting Support

  • Shared Website Hosting Help and Support

  • If you need guidance managing your shared website hosting services account, or need more resources for your sites, just let us know and we’ll give you the ideal response.

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  • VPS Hosting Support

  • VPS Assistance

  • In case you encounter difficulties using your SolusVM administration panel, or with any of the web applications your VPS is pre–installed with, just contact us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • When you have any difficulties with your semi-dedicated server or require help with a certain challenge, don't think twice to contact our knowledgeable staff of technical support engineers. They are on hand 24/6, ready to assist you.
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