A 99.9% Server Uptime
The chief advantage of establishing your very own shared website hosting platform is that you do not have to worry about compatibility – you set up a specific set of software tools in such a way as to be compatible with a given set of hardware elements. The end result is something a whole lot more stable and reliable, as there are fewer potential chances of failure. We have set up our cloud hosting platform using tried and trusted hardware parts coupled with a seriously tweaked version of Security–Enhanced Linux in an attempt to create a completely secure and safe home for your web sites.
That is why, with all our shared website hosting services plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you’d like to deliver an enterprise–level hosting service, you can scarcely trust the default network configuration in a datacenter. We have built our very own custom internal network so as to ensure an ultrasonic connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you choose: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not pleased with our hosting services, or if you find them insufficient, or if you decide that you should use a VPS services instead of a cloud hosting package – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control over your domains even if you close your web hosting account with us.
24/7 Technical Support
In the event that you manage a web hosting firm, your tech support engineers are extremely important. This is why we have meticulously hand–picked a highly practiced group of technicians, each with many years of training behind his back. Thanks to them, our company offers 24x7 support with all our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All support tickets are responded to within 60 minutes and our average response time is under 20 minutes!