Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour resolution warranty with all of our shared website hosting services packages, which means each assistance request you submit is going to be reacted to within 1 hour maximum. Our support company members have been taught to rapidly handle any case and to ensure that you get prompt advice on any issue that you possibly have.
A Top–quality Support Service
You can email us 24x7x365 with any query you possibly have associated with our products. We’ve technicians working all of the time to deliver support whenever necessary. You’re able to use the ticketing system or send us an email anytime, or you can pick–up the phone or use the live chat within business hours.
An Intuitive Help Section
The Control Panel features a thorough knowledge base that is built–into all areas. In each area, you will find a Help press button which will load for you a variety of step–by–step courses on how to employ a selected element or carry out a certain action. Additionally, we have produced short training video lessons to enable you to get a better idea of the Control Panel’s interface.