Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help section built into our Site Control Panel features a selection of help articles and frequently asked questions. Aimed toward fixing any common issue that you might face, they are compiled by our support team of proficient technicians.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a selection of instructional video tutorials that detailedly show how you can sort out a common issue related to your shared website hosting services account. You can find the video tutorials in the Help Center section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a round–the–clock tech support service and feature a sixty–minute response time guarantee. Our accomplished techs will be available to you around the clock and will remedy any issue that you might come across within less than 60 minutes after the client support ticket submission. In the majority of instances, a response will be given to you in less than 20 minutes.