Phone Support in Shared Website Hosting
Our shared website hosting packages include telephone support 14 hours per day even on public holidays, so that if you do not have an account yet, you can phone us and find out more about our services or whether we meet the system requirements for your websites. For your convenience, we have local phone lines in the U.S.A., the United Kingdom and Australia, so you are able to contact the number that is nearer to you. If you are a current customer, we can assist you promptly with all of the general and billing issues and with numerous technical issues in order to save you time and efforts - we are aware of the fact that in some cases it's easier to talk with a live person to get things done promptly. Of course, some situations cannot be resolved over the phone, so if this is the case you are able to use our ticketing system.
Phone Support in Semi-dedicated Hosting
Every time you want additional information regarding the Linux semi-dedicated hosting that we offer, you can call any of the three support phone lines that we have worldwide - in the United States of America, the UK and Australia. Thus, you'll be able to check ahead of time whether our solutions will be suitable for your web sites. If you are already our customer and you've got a semi-dedicated account, you can reach us over the phone for fourteen hours every day about any type of billing or common matters. For entirely technical matters you'll have to take advantage of our ticketing system so as to communicate with our technical support because someproblems simply require more time to be solved, still we will assist you on the phone with a number of minor tech issues as well, saving you the time and efforts.