Live Chat Support in Shared Website Hosting
Together with the phone and ticket support, we offer live chat support too. You'll be able to contact us every single day, including weekends and holidays, and we will give you more details about the shared website hosting services that we offer in case you are not a customer yet, or about common and billing questions if you already have a user profile. Though for solely technical issues you need to open a ticket to our technical assistance team, as such issues will require extra time to be resolved, you may still get in touch with us through the live chat for some tech details. For instance, we are able to assist you to set up an e-mail address in your e-mail client or troubleshoot various issues, saving you a lot of time. Even if our telephone lines are already off for the day, you'll be able to speak to a live person.
Live Chat Support in Semi-dedicated Hosting
Thanks to the live chat support service that we supply with all of our Linux semi-dedicated hosting, you're able to get the answers for any questions you may have or have various troubles dealt with rapidly. Our chat service is accessible each and every day, which means that you're able to talk to a representative even on holidays and weekends. In case you're not sure which package is better for your sites or if our advanced cloud hosting platform covers some system requirements, you can come on the live chat before buying anything. In case you are a present customer, you're able to receive more information about billing issues, account settings along with a number of common tech problems you may encounter, for example if you can't install an email account in a client on your PC. Our live chat will save you a considerable amount of time no matter where you are or when you contact us.