In spite of the fact that the web hosting service supplied by the different companies is relatively identical, each provider has got a customized platform with its own modifications and different ways to complete given procedures. In such a case, a big knowledge base would be stunningly helpful both for people with no previous experience and for technically seasoned individuals who will at some point find out how particular tasks are carried out, but will lose valuable time meanwhile. The aim of such a knowledge base is to make the hosting service fast and simple to use, saving users time and efforts. The result is more contented clients, since they can quickly find the info they require, and considerably less work for the customer support team representatives, because typically the vast majority of the questions and problems that clients have got are already included in the knowledge base. Given that the articles are properly written and encompass more topics, you’ll be able to learn more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

If you have bought your very first shared website hosting plan through our company or have moved your website over to us, you will become familiar with our services and our created-developed Hepsia Control Panel before you know it thanks to the fact that we have compiled an elaborate web-based knowledge base where you can find all the information that you could ever need – both general info with regard to the service as a whole and more specific info about the separate functions that you can make use of and the complications that you might bump into. The articles themselves are available in two places. The entire article archive is accessible through the Control Panel’s Help section. You can read articles that are dedicated to the different features in every section of the Control Panel too. You can learn how to do virtually everything, from enabling an .htaccess configuration file to managing a mailing list, and all the articles offer in-depth guides, so you will never get disorientated because of an unclear text. Needless to say, in case you come across a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can contact our client care team representatives 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting, will allow you to access the elaborate online support documentation that we’ve compiled for you. The articles offer general information about our services, how-to guides about the different functions that you can use, plus troubleshooting instructions that can help you repair common problems that you may come across. The topics that we’ve included cover more or less everything, from basic things such as how to host a new domain in the account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a particular Control Panel section will always be available on the right side of the page that you’re on, while the whole article list can be accessed through the all-inclusive Help section.